Terms of Use

Dispute Resolution In the event of any dispute arising out of or in connection with these Terms of Use, the parties shall first attempt to resolve the dispute through negotiation. If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to mediation before resorting to litigation.
Product Warranty All products sold by PolarAir come with a manufacturer's warranty. The warranty period varies depending on the product. The warranty covers defects in materials and workmanship under normal use. Any misuse, abuse, or unauthorized modification of the product will void the warranty.
User Conduct You agree not to use the PolarAir website in any way that could damage, disable, overburden, or impair any PolarAir server, or the network(s) connected to any PolarAir server, or interfere with any other party's use and enjoyment of the PolarAir website.
Environmental Responsibility At PolarAir, we are committed to reducing our environmental impact. We strive to source our products from manufacturers who share our commitment to sustainability. We also encourage our customers to recycle their old air conditioners responsibly.
Promotions and Discounts From time to time, we may offer promotions or discounts on our products. These offers are subject to availability and may be withdrawn at any time without notice. Promotional codes may not be used in conjunction with any other offer unless otherwise specified.
Assignment You may not assign or transfer these Terms of Use, by operation of law or otherwise, without PolarAir's prior written consent. Any attempt by you to assign or transfer these Terms of Use without such consent will be null and void. PolarAir may assign or transfer these Terms of Use without restriction.
Notices All notices required or permitted under these Terms of Use shall be in writing and shall be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next-day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.
Headings The headings used in these Terms of Use are included for convenience only and will not limit or otherwise affect these Terms.
Product Installation and Maintenance All air conditioners sold by PolarAir should be installed and maintained by a qualified professional. Improper installation or maintenance can lead to product failure, property damage, or personal injury. We recommend regular maintenance to ensure the longevity and efficiency of your air conditioner.
Product Safety Please read and follow all safety instructions provided with your air conditioner. Misuse of the product can result in serious injury or death. If you have any questions about the safe use of your air conditioner, please contact our customer support team.
Product Recalls In the event of a product recall, we will notify you as soon as possible. Please follow the instructions provided in the recall notice to return the product and receive a refund or replacement.
User Content Any content that you post on the PolarAir website, including but not limited to, reviews, comments, and photos, must not be illegal, obscene, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or publicity rights, or otherwise objectionable. We reserve the right to remove any user content that violates these Terms of Use.
Copyright Infringement If you believe that any content on the PolarAir website infringes your copyright, please contact us immediately. We will investigate your claim and take appropriate action, which may include removing the infringing content.
Limited License We grant you a limited, non-exclusive, non-transferable license to access and use the PolarAir website for your personal, non-commercial purposes. You may not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the PolarAir website.
Contact Us If you have any questions about these Terms of Use, please contact us at [email protected].